Help, Support & Troubleshooting
The Fraud SMS Detection feature will analyze, screen and prevent annoying or malicious SMS and MMS messages from people outside your contacts. To prevent your time from being wasted, suspicious messages will be moved to your SMS Junk folder. RealCall also specifically targets those annoying political spam texts, so you don’t have to see them.
First, please make sure your phone carrier and pricing plan both support call forwarding. Some carriers may not have the call forwarding feature included in your plan by default, neither may your pricing plan. The app will work best with busy, unanswered, and unreachable calls forwarded only, but if your carrier can only forward (or […]
RealCall blocks numbers that are in our global database of known spammers, which is updated constantly. When a number in this database calls you, it will automatically be blocked by RealCall. RealCall will only block spam numbers that are in our global database of known spammers, and will not block all callers who are not […]
We’re happy to inform you that you can contact us via email to apply for using RealCall for free. RealCall is designed to empower everyone to fight back spam calls. But due to product iteration and resource investment, we need a certain amount of income to support it and hope you can understand.